after years of digging and scratching around in litter
boxes myself, it's a joy to own something that brings the process into the 21st Century.

some thoughts:
use the premium litters they recommend. anything else, and you'll
be cleaning the rake and scraping the bottom of the tray more often than would be necessary.

spray the bottom of the tray with silicone from time to time.
it makes the operation much smoother.

don't overfill it. the cats will naturally form mounds in the litter, in the process of trying to "bury" their waste,
so smooth the litter around in the tray now and then, to keep it even.

keep the unit set on a piece of old carpet, and keep a hand-vac nearby. small granules make litter tracking a little more of an issue.

forget about the tent.
if you like to keep the box as clean as your cats probably like to have it, the tent makes the box impossible to get to, and work around in.

the disposable trays are very handy. they're stiff plastic. line them with a small garbage bag, or wash them out and reuse them. throwing them out every time is an expensive proposition.

keep your supply of litter next to the box. (i store it in one of
those plastic stackable bins.) as the volume of litter is reduced
just add more as needed. you'll be dumping the whole tray a lot less often.

with 4 cats, i clean the entire unit about once every two weeks.
i use a lot less litter, and spend almost no time dealing with the waste itself.
any issue with smell is easily dealt with by sprinkling a little
baking soda in the waste receptcle from time to time.

all in all it's a very fine product, that makes caring for your
pets much more efficient.

The box is very sensitive to the amount of litter you put in - just a touch too much and it won't be able to complete the sweep, and will keep trying over and over, annoying you to no end. Not enough litter and you have a hard mess to scrape off the plastic bottom.

Maybe they should be lining these with some kind of teflon like a frying-pan has! We always keep a 4" scraper next to the box and need to use it daily. What fun to clean out the "teeth" of the litter comb when the cat potties on them.

The first box we had lasted just over a year before it's motor died.

We replaced that one, reluctantly, with another by Littermaid, and now after about 7 months, somehow it managed to grab the wire in the "teeth" that provides power to the moving comb and when it got to the end to dump, it snapped the wire in half and stopped. For Good...

I can fix darn-near anything, so I disassembled it with intentions of rewiring this part, but it seems they are using some special "extra flexible" wire that cannot be found at Home Depot or Radio Shack. They have this cheezy way of providing a retracting action of the wire with some spring steel and some plastic wheels.

Anyway, now I have a second "dead" littermaid unit, and will likely have to buy yet a third one, since nobody else makes an automatic litterbox. Next time I will keep the warranty info someplace where I can find it!

I used the most expensive, premium scooping litter I could find and it still got stuck in the "rake". When the rake if full of litter and "stuff" it becomes a shovel. When the shovel is pushing the whole box of litter towards the end it can't make it and so it backs up and tries again, and again, and again...

This is a great concept and I am looking forward to finding one that works someday but it won't be from this company.

Fool me once, shame on you... fool me twice shame on me.